How To Become An Apple Certified Repair Center

Did yous know that we are Apple tree Certified Independent Technicians?  We passed the Apple certification exam for iOS technicians.  We passed the battery rubber portion of the certification exam with a 100% score.  We have stock-still thousands of iPhones, many of which Apple tree said were unrepairable.  We are Apple Certified.

And yet, Apple volition not allow united states to purchase an OEM battery to install in your telephone.   Google will non permit us to annunciate repair services.   Let'south change this!

The 'Apple tree Certified Contained Technicians' is a potent narrative for the Right to Repair motion in 2022.  Nosotros need your voice.

Let'south change the narrative for the Right to Repair Fight.  It is one affair for lobbyists to systematically defeat the proposed RTR legislation when they are fighting confronting of perceived shade tree mechanics.  Information technology is a more difficult fight if the independent repair community has banded together equally Apple Certified Technicians.   We need the RTR legislation to protect ourselves from threats to repair such equally serialization of iPhone screens, or a potential monopoly on access to part by whatever single entity able to make a private agreement.  Certification helps to legitimize our industry.

In a climate where local cell phone repair shops everywhere are suddenly having their repair ads censored by Google, it is time to fight dorsum.   We know that Appleauthorized repair isn't really repair at all.  Apple does not allow its authorized repair shops to perform many repairs that most of us in the industry consider standard fare.   The primary chore of Apple authorized repair is to sell new phones, mail old phones to a centralized depot, and declare just about anything exterior of screens/batteries as unrepairable.

In the eyes of Google and Apple, the thousands of men and women working in repair shops every day aren't qualified to be doing the work that Apple refuses to do.  The work that allows you to keep your mobile devices in good working order for every bit long equally you lot choose.

One of the arguments lobbyists use to systematically squash the Right to Repair bills active in dozens of states (none have passed) is that mobile device repair is dangerous, especially battery handling.   Just is it, really?

Apple has compiled a set of grooming resources called ATLAS that they use to train their internal staff and people working at the 'mail-off to the mothership' centers known every bit Apple Authorized Service Providers.   In order to be deemed competent to work within the authorized Apple tree repair ecosystem, employees can pass certification exams and agree official Apple certifications.  These are the people that Apple tree authorizes to change your screens and batteries.

However, Apple AUTHORIZED is Non the aforementioned as Apple CERTIFIED

From Apple's Certification Website:
Apple Certified =Apple validates the skills of technicians with the certification exams.
Apple Authorized =Apple tree authorizes (establishes business relationships with) service providers.

These 2 things are not the same.
Nosotros call back that's a large deal.  ANYONE tin become Apple Certified WITHOUT having your easily tied past as well becoming Apple Authorized.

This is an important distinction.   Anyone choosing NOT to requite up repair and get an AASP can notwithstanding pass the Apple Certification exams which are open to anyone.

You Tin can Become Apple Certified and Remain Independent: #AppleCertifiedIndependentRepair

Becoming Apple Certified costs $20 x two and a couple hours of your time.  The certs are open book exams that do crave some thinking, but you lot are free to utilize whatsoever resource to help you.  Expect about 70 questions on each certification.  Nearly all of the content is either something you already know from your work in the field, or it is something that you can easily review on the internet. Nosotros did NOT have to apply ATLAS to pass these exams, although the information in ATLAS is very comprehensive.  If you are working in the field of mobile device repair, ATLAS is a nice resource.  ATLAS will help you laissez passer the certifications with ease.

The event is that you lot can go Just AS Apple tree CERTIFIED as any Apple Authorized Service Heart, WITHOUT donning the handcuffs that demark the AASP from actually beingness able to solve people's problems.

How to Bring together U.s. and Become Apple Certified Independent Technicians!

The Certification Process Overview from Apple is here.

Step i:  You volition need an Apple ID/password.   This is free to setup and y'all don't take to exist an Apple tree user.    Become your Apple ID here.
Step two:  You volition demand a Tech ID.  Go certifications.apple.com.   Your TechID is created automatically from your Apple ID.
Step iii: Register for an account at Pearson VUE--this is where you lot will purchase and accept your exams.
Footstep 4:  Purchase and take the beginning pre-requisite exam.  Apple Service Fundamentals SVC-xix.  Price $twenty, takes an 60 minutes, open resources
Step five: Purchase and have the iOS examination ACiT.  And while you're at it, take the ACMT as well.  Cost $twenty each, takes one-2 hours, open resource
Pace half-dozen:  After you pass your certifications,send an electronic mail tocertifications@apple.com and ask for a certificate. You'll go an electronic mail with a link to the request class.

Pace seven: Let the world know!  You are Apple tree Certified Independent Repair

Tips for Passing the Apple Certifications

SVC-19 Apple Service Fundamentals.  Pre-requisite for the ACiT and ACMT.

70 questions with 2 hour time limit.  Open google.  If yous neglect, you go another scissure at it in 24 hours.  You lot'll accept to pay again after that.

This 1 is a clamper of questions near ESD, battery rubber, and how to talk to customers without being a douchebag.  Yous must become all the battery prophylactic questions right to pass the exam.  The Apple battery safety stuff is the same common sense that you already know.   Sand is the Apple go to for battery thermal runaway events.

For the ESD stuff, lookout for the word "wireless" ESD strap.  That one got me for a minute.  Otherwise--more common sense.  Polyester/synthetic fibers/foam/packing peanuts are all bad because they generate ESD.  Annihilation that is about connecting piece of work surface to basis is good--allow that voltage become happily to basis.

For the Client stuff you'll become a kick out of the Apple phrasing for types of issues--Hardware, Software, Educational (you lot're using it incorrect), and Environmental.  Think about how you'd ask open "tell me about" and closed "which is it A or B" questions to get at the heart of each of these problem types.

Call up empathy = getting down in the hole with someone--you share the experience.  "I know that hurts".  Sympathy = "Yes, it sucks to be y'all."  Pick the empathy reply.

Apple Certified iOS Technician

70 questions with 2 hours time limit.  Open up google.  If you lot neglect, you get another fissure at information technology in 24 hours.  You'll take to pay again after that.

The questions are a lot of iOS features/settings that can be easily looked up if you don't know off manus.  In that location are a few like shooting fish in a barrel hardware ID questions.   The tougher stuff for independents is the proprietary Apple drivers/analytical software.  Here is the key to those.

Apple Repair Tools

BITS:

MicroStix = tri-lobe

SuperScrew = Standoff

JCIS = Phillips

Security Torx = pentalobe

iPhone Holder

Hexagon = 6/6S/7/viii

Diamond = 6+/6S+/vii+/eight+

Infinity = XS Max

Cirtcle = XS

Multiple Circles = 5C

Plus = Xr

OTHER:

Serial Number Reader is the white lightning cable with thick rectangle piece.  This tin can read the serial number from the device.

Integrated Current Checker = Black device with bunch of 8-segment digits. used for HDI related stuff

RepairCal is software.  It needs to be run for all screen replacements, and Battery/Vibe Motor on X series and above

Display Press = literal press for brandish agglutinative

Universal Screen Removal Tool = some suction cup crap to divide screen using strength.  The kind of thing that AASP must get out whenever the boss is looking and they tin can't utilise their favorite thin iSesamo like the rest of us.

Source: https://www.ipadrehab.com/article.cfm?ArticleNumber=40

Posted by: connhimmenting.blogspot.com

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